Terms & conditions

Contract

The contract for a short term holiday rental shall be made between Cheshire Hunt Holiday Cottages (here in referred to as ‘the owner’), and the Client. It will be entered into when the owner issues the confirmation email, subject to all the following booking conditions. These Booking Terms are governed by English Law and apply to all bookings except where we agree in writing to other terms. By making a booking you are deemed to accept these Booking Terms.

Reservations

These will only be accepted on payment of 25% of the total cost of the booking if more than 8 weeks before the start of the rental. For short breaks or bookings made within 8 weeks of the rental, the full amount is payable on booking. Non-payment of the balance of the rent, on or before the due date, shall be construed as a cancellation of the contract by the Client, and the Owners shall not incur any liability to the client in respect of any loss or damage following such cancellation. The deposit paid will not be refundable.

Bookings must be paid for using an acceptable and valid cheque, bank transfer or by cash — we do not accept payment by credit or debit card. Where applicable, the date on which the final balance is required will be set out with the acknowledgement of reservation.

No bookings can be accepted by those less than 18 years of age.

Prices

VAT at the current rate, is included in the rental fee where applicable. Rates quoted are correct only for the specific number of guests, nights and dates shown. Under no circumstances may the booking period be exceeded or the total number of guests exceed the number stated for each property, unless written permission is obtained from the owners.

If you have selected supplements they will be added to the total price of the Booking.

Rates do not include other costs you may choose to incur during your stay (unless otherwise stated).

The owners reserve the right to alter prices without prior notice.

All incidental expenses must be paid in full either during your holiday or prior to departure.

Care of the property

The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property, and will leave them in the same state of repair and condition, and in the same clean and tidy condition, at the end of the rental period as at the beginning of the rental.

The owner reserves the right to charge the client for any breakages, damages, or any extra cleaning that is required of the property found on or after departure.

NB: We reserve the right to take a cautionary deposit of £100 per property booked against breakages, additional cleaning charges or other items.

Availability

Should the owners be unable to reserve any of the accommodation requested then the deposit should be returned in full. In the extremely unlikely event of the owner’s cancellation of the booking, the owners liability will be limited to the immediate return in full of all monies paid. Should the owners have to alter a booking then the owner’s liability shall be limited to the offer of alternative accommodation of similar type and value or return of the deposit or monies paid.

Cancellation

Any cancellation made by the client for whatever reason shall be in writing by email or letter and addressed to the owner. The client remains liable for the full balance of the accommodation. The deposit is forfeited but the owners will seek to re-let the property for the booking period and if successful will normally refund the monies paid, less an administration charge for any additional expenses incurred.

Cancellation insurance

In view of the above, Cheshire Hunt Holiday Cottages strongly recommends that clients take out insurance cover to protect against the cancellation penalty.

Period of hire

Rentals commence, unless otherwise agreed with the owners, at 1600 on the day of arrival and terminate at 1000 on the day of departure. If clients do not arrive by 12 noon on the day following the commencement of booking and the owners have not received notification, the owners shall be entitled to re-let forthwith. If the property is not re-let the client remains liable for the full hire charge. If the client has not vacated the property by the time of departure as agreed with the owners, then the owners reserve the right to add a surcharge of £25 including VAT per hour for late departure.

Dogs / pets

One well behaved dog is allowed at a supplementary charge of £25 for the duration of stay. No other pets are permitted. Registered guide and hearing dogs are allowed at no extra charge. Dogs are not permitted upstairs and must not be left unattended at the property, but should be properly controlled and supervised at all times.

Amenities

Use of all amenities, where offered, is entirely at the clients risk and no responsibility can be accepted for loss or damage to clients belongings, cars or their contents.

Breach of contract / Right of entry

If there shall be a breach of any of these conditions, the owners reserve the right to re-enter the property and terminate the tenancy, without prejudice, to the other rights and remedies of the owners. The owners shall be allowed the right to enter any property at all reasonable times for purpose of inspection or to carry out any necessary repairs or maintenance.

The owners reserve the right to terminate your booking immediately without being liable for any refund or compensation where you engage in unacceptable behaviour that causes a disturbance or nuisance to other guests or residents.

Warranties / Liabilities

The owner’s staff has no authority to vary the terms and conditions of trading and no telephone or other conversations, description or opinion, albeit in good faith, shall be held to alter the owners printed matter.

Other than for death or personal injury caused by the owners negligence or misrepresentation, the owners total liability to you is limited to the price of the booking and to the fullest extent permitted by law all warranties are excluded and under no circumstances will they be responsible for any indirect or special damages.

They will not be liable for failure to perform to the extent that the failure is caused by any factor beyond the owners reasonable control. You are responsible for any damage or loss caused to the owners or their property by your act, omission, default or neglect and you agree to indemnify the owners and to pay the owners on demand the amount reasonably required to make good or remedy any such damage or loss.

Complaints

Should there be any cause for complaint during the occupancy of the property it must be notified promptly to the owners, and in the case of serious problems, confirmed in writing.

Amendments to bookings

Only in special circumstances can the owners accept alterations to bookings once confirmation of a booking has been issued. There will be an administrative charge of £25 (including VAT) for any alteration made.

Smoking

Cheshire Hunt Holiday Cottages has a no smoking policy inside the properties.

Data protection

Cheshire Hunt Cottages is committed to protecting the privacy of your information and will comply with the terms of the Data Protection Act 1998 where applicable and any relevant directions issued by the Information Commissioner. Any data collected during the course of making bookings or dealing with enquiries is treated in the strictest confidence. Your information will not be passed on to any third party, but the owners would like, with your permission, to store and use your personal data for our administration and future marketing purposes (for example: details of promotions or special offers).

• Guestbook
• Contact Us
• Access Statement
• Terms & Conditions